It is our desire to fulfill all
orders to your satisfaction.
After successfully placing the desired
items in your “shopping cart”, your order will immediately be forwarded to our
shipping department via email. At that
time, you will be contacted by a representative of our company in a timely
manner for professional and personal one-on-one service to further discuss the
price of shipping your order, the available delivery times/dates in your area,
packaging requirements (dry ice, gel packs and ice chests) and the costs of
same.
All orders received are reviewed and processed
on a daily basis Monday thru Thursday.
Business addresses are slightly
cheaper than residential deliveries. It
is imperative
that any building numbers, apartment numbers, and the like be included in order
to ensure timely delivery. Additionally,
please include a telephone number where prompted. Business orders are delivered at the close of
business (5:00 p.m.). However, home
delivery times are not guaranteed
without incurring additional fees. Additionally, it is important to make
arrangements to be home when your package is delivered to prevent delays.
Reusable styrofoam insulated
coolers, corrugated boxes and dry ice are used to assure that your package
arrives satisfactory. The costs of
packaging our order and shipping same are determined by the size, weight and
destination of your specific order and are done so in connection with current
UPS rates.
It is our desire to provide you
with personal and friendly, hands on service. We will take all steps necessary
to ensure that your package arrives as ordered; however, we cannot accept responsibility
for delays due to weather, mechanical issues, or other unforeseen circumstances.
As such, all perishable food sales are final and are not subject to product
or money back guarantees inclusive of any and all costs associated with
packaging and/or shipping. Additionally,
we are unable to accept returns.
Prices are subject to change
without notice.
FOOD ITEMS PURCHASED ON THIS WEBSITE ARE NOT FOR RESALE AND IS STRICTLY
PROHIBITED.
If you should have any questions
or concerns, please contact our Shipping Managers, Annet Briscoe and Lindzey
Richard at (337) 942-9150, (337) 331-5006 or (337) 290-1626. Please
leave a message and your call will be returned in a timely manner.
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